Frequently Asked Questions
Everything you need to know about your Smosh Store order.
When will my order ship?
Most orders are processed within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your package's journey.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that certain limited-edition drops may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and are calculated at checkout.
How do I know which size to buy?
Each product page features a detailed size chart. We recommend measuring a similar garment you own to ensure the perfect fit.
Can I cancel or change my order?
Because we aim to process orders quickly, changes can only be made within 1 hour of purchase. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.